Russell was always available when I had a question. He was onsite & inspected my roof for damage within a day of calling him. He met with our adjuster, & went through the whole inspection with the adjuster. He has a great team of roofing professionals working on his jobs. The guys were great, & made sure our flower beds, shrubs, & yard were protected. Cleaned up after they were done. We will definitely use Russ going forward with any roof related work we may need.